Does Settle residences accommodate couples?
We support everyone’s right to be in love! We just ask that you let it flourish in a full / private apartment. Settle bedrooms are for single occupancy only.
When is my stay and price guaranteed?
After you sign your contract with Settle, we lock your price and no longer change it until the end of your contract. Please note that we reserve a right to change your price after your contract ends. Settle uses dynamic pricing model and all rates...
What are the house rules for each apartment?
For example, how are quiet hours decided? All residents will be expected to agree and adhere to a common set of house rules. House Rules Tenant shall: Not obstruct the driveways, sidewalks, courts, entry ways, stairs and/or halls, which shall be u...
Air Conditioner Policy
Most Settle rooms do not come with central air conditioning unless it is specifically listed on the listing. Settle does not provide or install window AC units, although members are welcome to provide and install their own in compliance with local...
How soon will I receive my security deposit after move-out date?
Security deposits are typically returned using PayPal / Venmo / Zelle: 10 - 15 business days after the rental agreement end date. After your move out, your room will be reviewed for any excessive damage that would impact your Security Deposit retu...
Why do I see a processing fee on my bill?
Members who choose to pay via PayPal or credit card are also required to pay any processing fees. This fee is added to the total of the payment and is non-refundable. You are usually notified of the processing fee amount when you enter in your pay...
What items are the responsibility of the resident?
As outlined in the rental agreement or agreed upon prior to rental agreement, the following furnishings and services fall under the responsibility of the Settle resident: Installation and/or assembly of personal furnishings, plumbing issues due to...
Are utilities included in the advertised price?
Utilities are included with an additional fee. Utilities include: internet, sewage/water, electricity, gas, trash/recycling, and a monthly cleaning service.
What are the penalties or consequences for terminating your rental agreement early?
You are required to give Settle 30 days’ notice prior to terminating your rental agreement, also official move-out date has to be at the end of the month. If you terminate your rental agreement (break lease) before the end date, you will still be ...
What if I want to move out of the apartment earlier then my agreement ends?
You can move-out earlier than your agreement ends by finding a replacement who will take over your agreement. Upon your written request, we will provide you with standard description and photos that you can use to find a replacement. Any leads you...
What is the roommate selection process?
We like to create a comfortable environment for everyone in the home. After approving your application and taking into consideration your lifestyle and personality with the current housemates, we send an email / SMS introduction for you to reach o...
What are important things to remember regarding move-out day?
The move-out time is at, or before 11:00 AM sharp on the last day of your lease. Members who are not fully moved out by 11:00 AM on the last day of their lease will forfeit the Security Deposit. Residents are required to leave the room in clean co...
What are the consequences of breaking Settle rules?
Settle has a zero tolerance policy for members who break our House Rules. Members who do not follow House Rules may receive a warning, followed by an eviction. However, we handle disputes on a case-by-case basis and reserve the right to immediatel...
How are resident disputes handled?
We have an awesome customer success team who help solve issues that may evolve. We believe all issues between the residents in the household should be discussed and resolved. If the issue escalates or needs to be reported, please contact us with y...
How do I make payments and when is rent due?
All rent payments are made electronically either through: Zelle, Venmo, PayPal or AirBnb. Credit Card Payments can be made through Venmo, PayPal or AirBnb. PayPal payments are subject to a 4% processing fee. AirBnb payments are subject to a 12% Ai...
How does the meet and greet work?
Once an applicant is approved by Settle, it is the current resident’s responsibility to organize a date/time for everyone to connect via Facetime, phone call or in-person meeting. We expect to hear feedback from the current residents within 24 hou...
What is the Guest Policy?
Members should be mindful that your apartment is shared with other residents so be respectful of the common spaces. Your friend(s) that visit anytime from 10:00 AM to 10:00 PM. The Member is to be present during all times when visitor is at the ho...
What are the move-in costs?
Move-in costs are your first month’s rent with utilities and the security deposit. The security deposit equates to one month’s rent without utilities.
How do I qualify?
To qualify you must prove your income (your monthly income should be 2 times your rent, so in order to rent for $1,000/month room you should be making $2000 after taxes). If you don’t qualify on your income, you would need to demonstrate 25x rent ...
For private rooms, will my bedroom have a lock?
Due to fire safety and occupancy laws, Settle cannot accommodate for bedrooms to be under lock and key. In case of emergencies, all doors inside the apartment must be readily accessible without the use of a key, especially if that bedroom leads to...
What should I do if I lose my keys or get locked out?
To avoid the $100 lockout & replacement fee, we recommend you try contacting your other roommates for help getting inside your home and ask to borrow their key to make a copy. If that doesn’t work, email the Residence Manager so they will help you!
What is the approval process?
First step is to confirm your financial situation. You would provide SOME of the following documents depending on situation: bank statements (yours or your guarantors), job offer letter, proof of scholarship / stipend / sponsorship, credit score s...
Do you accept guarantor services?
We only accept personal guarantors, we do not accept guarantor services. The guarantor would need to earn $4000 monthly income or have $100,000 in savings.
What is a guarantor
A guarantor is a financial term describing an individual who promises to pay a lease-holder’s rent payments in the event that the lease-holder defaults on their rent payment obligations. Being a guarantor involves helping someone else get credit, ...
How are Internet issues handled
Our apartments Internet plans typically provide 500 mbps speed, which should be able to stream 40 TVs at 4K quality at the same time. If for some reason the internet shuts off, the first step in troubleshooting any internet issue is to reset the m...
Resident move-in inspection
We at settle are able to offer lower priced rentals because we follow the "assisted model", this is where residents assist Settle in certain areas of their living experience. Residents assist us is the move-in inspection. When you move-in, you wil...